Health Insights Dashboard
Analytics workspace with Next.js and server-side search for CX teams.
Overview
Developed a comprehensive analytics dashboard for customer experience teams to visualize member behavior, predict churn, and optimize health plan usage.
Key Results
The Challenge
The CX team struggled with data visibility:
- No unified view of member activity
- Churn detected too late for intervention
- Manual report generation taking hours
- Slow dashboard with poor search
- Limited data export options
They needed a fast, insightful dashboard for proactive member management.
The Solution
I built a high-performance analytics frontend:
Server-Side Search
Instant search across millions of records with filters.
Churn Prediction UI
Visual risk indicators and intervention suggestions.
Real-Time Updates
Live data sync with WebSocket connections.
Export System
One-click PDF and CSV exports for reports.
Key Features
Smart Search
Server-side search with advanced filters.
Churn Risk
Visual risk scores and alerts.
Visualizations
Interactive charts and graphs.
Export
PDF and CSV report generation.
Tech Stack
Frontend
Data Viz
Backend
Screenshots
Main Dashboard
Churn Analysis
Advanced Search
Achievements
- Search response under 500ms for 1M+ records
- Reduced member churn by 30% through early detection
- Report generation time reduced from 5 hours to 5 minutes
- Tracking 10,000+ active members
Related Projects
.png)
BrightLife Membership Platform (Frontend)
Modern React TypeScript application with multi-step forms, real-time validation, PDF generation, and optimized performance for healthcare membership management.
.png)
Arriva Soft Digital Platform
Modern React TypeScript corporate website with hero carousel, mega menu navigation, interactive dashboards, and responsive design for digital transformation services.
Thinkland Learning Lab
Remote-first curriculum platform with live coding lessons and student analytics.